Description

Master Data Management:
Maintain accurate client, matter and payer master data in Elite 3E, including tax areas and site information.
Ensure all amendments preserve the integrity of exception reporting across daily, weekly, monthly and quarterly processes.

Billing Operations:
Respond promptly and professionally to all billing queries, delivering consistently high levels of client service.
Provide proactive end-to-end billing support to partners and fee earners, reducing administrative burden.
Support month-end billing cycles and contribute to the development of control and exception reports to monitor billing and recovery.
Build detailed knowledge of complex billing arrangements across assigned partners, service lines and client sectors.
Escalate contentious issues to the Senior Biller or Billing Manager without delay.
Support the Billing Manager in providing Elite 3E expertise to the firm's PMS superuser group.

Compliance & Policy:
Ensure all finance activity complies with firm policies, VAT regulations and financial reporting requirements.
Promote correct system usage and data integrity across all finance processes.
Escalate any compliance risks or barriers to the Billing Manager.

Stakeholder Engagement:
Act as the primary finance contact for assigned partners and fee earners, building trusted relationships with their teams.
Provide guidance on time recording, WIP management and system usage.
Identify opportunities for continuous improvement and support finance initiatives led by management.

Reporting & Continuous Improvement:
Assist with routine and ad-hoc reporting across timesheets, WIP, billing and master data.
Contribute to ongoing improvements in finance systems, processes and data quality.
Develop an understanding of how WIP treatment impacts financial reporting and KPIs.

About You:
Minimum two years' Elite 3E billing experience within a professional services environment.
Strong understanding of standard billing processes, VAT and master data management.
Proven ability to manage competing priorities and meet tight deadlines, particularly at month and quarter end.
Confident communicator, able to explain billing policies and escalate issues appropriately.

Desirable:
Experience providing billing and WIP guidance to stakeholders.
Exposure to finance process improvement initiatives.
Skills & Competencies
High computer literacy including Elite 3E, advanced Excel and core finance systems.
Commercially aware with strong analytical skills around WIP and billing data.
Excellent attention to detail and commitment to data accuracy.
Strong written and verbal communication skills.
Collaborative, proactive and confident problem-solver.

Personal Attributes:
Client-focused, motivated and resilient with a positive, flexible approach.
Diplomatic, approachable and calm under pressure.
Strong educational background.