Description

This is a full-time, mid-level position based in downtown San Diego. The Business Development Representative contributes to the organization’s overall sales strategy with primary responsibility for managing training inquiries, warm leads, and selling NCRC’s training programs. A major aspect of the position will include developing strategies to promote our newest training program, the Culture, Communication and Conflict Certificate Training Program, an exclusive certificate program targeted to workplace leaders. The Business Development Representative reports to the Director of Operations and works closely with the Director of Operations, President, and the External Relations team. 

 PRINCIPAL DUTIES

The primary role of this position is to generate leads for the sale of NCRC training programs

• Manage all inbound training inquiries with immediate responses within 5 minutes
• Manage all warm leads (someone downloading something from the website, going to a presentation, etc.)
• Minimum 50 outreach efforts a day
• Meet with supervisor and President/Director of Ext. Relations on a regular weekly basis to review numbers and achievements/areas of improvement
• Research conferences and submit proposals for speaking engagements
• Present a strong public presence and effectively represent NCRC before a wide range of constituents and potential clients
• Ad-hoc duties as assigned 

Requirements

QUALIFICATION, SKILLS, AND EXPERIENCE REQUIREMENTS

Excellent written and oral English proficiency
Minimum three years active sales experience
Familiarity with the concepts of culture, communication, and conflict resolution, and how these concepts are fundamental in supporting an inclusivity training model
Self-directed with demonstrated sales, problem solving and analytical skills 
Demonstrated success building and cultivating relationships and sales opportunities with organizations, companies, and individuals
Demonstrated computer knowledge including experience working with SalesOptima or similar CRM (SalesForce, etc.)

SPECIAL CONDITIONS

Ability to work extended hours as needed
This is a position with a hybrid schedule with 3 in-office workdays and 2 remote days. In-office days will be at the NCRC downtown office. Hybrid schedule is subject to change at any time at the discretion of the company.
Ability to attend all mandatory NCRC staff meetings and events.

EDUCATION 

Four-year degree in Business or comparable degree from an accredited college or university required.