Description

Where Performance Meets Purpose

Join a team that values excellence and innovation, at a company known for its iconic golf brands. At Acushnet Company, your background and experience contribute to creating the best products for dedicated golfers worldwide. Here, your performance has purpose.

What You Will Be Doing

Join the Team Behind the Game. As a Fitting Account Representative I, you'll be at the heart of our mission to deliver exceptional service and support to Acushnet Trade Partners and Titleist Sales Teams. In this dynamic, high-volume role, you'll manage fitting club orders, provide expert product guidance, and foster lasting relationships by exceeding expectations with every interaction. From technical support and program administration to special projects and event coordination, you'll play a key role in ensuring our partners have the tools and insights they need to succeed. If you're passionate about golf, thrive in a fast-paced environment, and are ready to make an impact, we'd love to hear from you.

What You Bring

• High school diploma or equivalent required, College degree preferred
• Minimum 2 years in customer service or golf industry OR 1 year as an Acushnet Company CSR
• Ability to sit for extended periods handling emails and calls
• Frequent PC use throughout the day
• Occasional travel
• Occasionally lift/carry heavy golf club bags during events
• Handle confidential pricing, programs, and account data
• Strongly preferred: multi-year club fitting experience and familiarity with Titleist SureFit methodology
• Excellent time management, organization, and multitasking abilities

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Our Commitment to You

At Acushnet Company, we are committed to helping our associates thrive both personally and professionally. From the start, you and your family, including domestic partners, will benefit from a comprehensive suite of health and well-being programs. Enjoy the advantages of paid time off, an onsite fitness center, acupuncture, physical therapy, wellness coaches, and more.

Our financial benefits are designed to secure your future, offering a 401k with company match, health savings accounts, and flexible spending accounts.

Additionally, you'll enjoy perks like pet insurance, legal planning, education assistance, and exclusive access to our Associate Store. At Acushnet Company, your performance has purpose, and we're here to support you every step of the way.

Pay Range: $48,503.00-$59,963.00

Ready to Make an Impact?

Join us at Acushnet Company and be part of a team that values excellence and innovation.

Interview Preparation Questions

• Can you describe a time when you had to manage a high volume of customer inquiries while maintaining accuracy and professionalism? How did you prioritize and ensure timely follow-up?
• How would you explain the Titleist SureFit fitting methodology to a new account partner unfamiliar with the system? What steps would you take if they encountered issues during a fitting session?

EEO and Additional Statements

• Acushnet Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability. EEO Employer/Veteran/Disabled.
• Acushnet Company respects the intellectual property and confidential information of third parties. Our policy is that no employee or applicant shall disclose confidential information of a third party to Acushnet Company. Accordingly, please do not include any confidential information of a current or previous employer on your resume or any other materials you provide to us.
• Acushnet Company participates is E-Verify. Please click here for more details.
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