Description

Overview

Candlewood Country Club is a private, member owned community in Whittier, California. It is a
lifestyle that members call "home away from home" - a place to escape from the stresses of everyday life, connect with family and friends, forge lasting friendships and create incredible memories.

THE PERFECT LOCATION:
In an ideal position within Southern California, the club is only 25 minutes from downtown Los
Angeles and a half hour driving distance from beach communities, shopping and Orange County.
Only 10 minutes from the 5 or the 605 freeways makes the course easily accessible. The location is
just one of the things that makes Candlewood Country Club one of the best kept secrets for golf in
Southern California.

GOLF COURSE:
Candlewood's golf course offers a unique natural terrain with rolling fairways, accentuated with
groves of trees, magnificent water features and brilliant splashes of colorful flowers throughout the
course. The course is immaculately groomed and maintained year-round with a challenging layout
designed to test the best players while maintaining a positive experience for players of all skill levels.

Experience Required

• PGA Class A member in good standing
• Knowledge of all golf operations, outside services, and golf programs.
• Excellent team builder and communicator

Essential Responsibilities

Position Concept:   As a member of the Golf Management Team the Head Golf Professional has the responsibility for the overall management of the golf operation while working cooperatively with other departments. 

The position reports to the General Manager.

The position supervises: Assistant Professionals, Golf Shop Service Staff, Teaching Professionals, Club Fitter/ Club Repair Staff, Outside Service Staff

Specific Responsibilities include but are not limited to:

Golf Operations Management

• Oversee the reservation system, starting, monitoring, and pace of play.
• Track and verify all players and guests, green fees, golf carts, club care, handicap fees, and other charges necessary, and facilitate accurate accounting and record-keeping.
• Oversee golf cart fleet while ensuring proper maintenance and record-keeping.
• Develop and maintain an innovative tournament program.
• Oversee the operations of a well-managed practice facility.
• Provide professional club repair and club fitting services.
• Ensure the proper storage, safety, and cleaning of golf equipment.
• Play golf with a variety of members and/or guests as time permits.
• Administer the Rules of Golf and educate the staff.

Retail Merchandise

• Oversee retail merchandise concession in step with the mission of the golf operation and facility.
• Maintain a profitable golf merchandising operation.
• Oversee development of buying plans and all golf related purchasing.
• Supervise physical inventories, present a diverse and desirable array of golf equipment, apparel, and accessories.
• Establish accurate record-keeping policies and procedures.
• Supervise and train all golf shop staff to maximize sales opportunities.
• Maintain an attractive and orderly appearance in and around the golf shop.
• Conduct accurate and timely inventory counts.

Player Development

• Develop, provide, and oversee an enhanced golf instruction program offering individual and group clinics for all levels. Ensure that the services of a well-trained staff of professional instructors are available where required.
• Utilize PGA of America player development tools, resources, and materials.
• Focus on programs for women, families, seniors, and juniors.
• Assist with the training of the full facility staff regarding player development and encourage their participation.

Golf Administration

• Recruit, hire, train, motivate and supervise all golf department staff.
• Ensure evaluations and annual reviews are completed and recorded for all applicable staff.
• Attend staff meetings as scheduled by management and schedule staff meetings with golf operations personnel.
• Maintain safety standards and safety equipment with OSHA requirements.
• Assist in the publications of newsletters, informational, and promotional materials.
• Oversee the administration of the golf handicap program.
• Work closely with and provide guidance and consultation with all golf committees.
• Attend applicable committee meetings and board, management, and staff meetings when requested.
• Adhere to, enforce, and implement policies and procedures of the facility.

Business and Financial

• Responsible for the financial and operational performance of the golf shop operations and golf services.
• Ensure all financial goals and objectives are being achieved.
• Assist in the development and preparation of budgets, including forecasting and review of all golf operations revenues and expenses.

Personal and Professional

• Maintain PGA of America membership in good standing and mentor apprentices through the Professional Management (PGM) program.
• Attend workshops and meetings to keep abreast of current trends in the industry.
• Maintain and promote a positive professional image within the community.
• Maintain a credible golf game and remain current on teaching innovations and marketing and business trends.

Other Facility / Departmental Responsibilities

• Work closely with all department heads to achieve the goals and objectives of the facility.
• Maintain a close relationship with the Golf Course Superintendent and provide advice on course playability and tournament set up.
• Responsible for all Outside Service Staff (Cart Staff).
• Maintain and oversee all Outside Service (Cart Staff) staff. Scheduling, Cart Maintenance Program, Range Cleaning Program. 
• Develop a daily, weekly, and monthly maintenance, detailing, and repair of all carts for Outside Service staff.
• Develop and maintain daily, weekly, and monthly maintenance for the Range Picker.
• Schedule meetings with Outside Service staff and ensure all staff is adhering to policies and regulations given to them.
• Assist the Membership Sales Director in the promotion of new member leads and provide a supporting role in assisting with prospective members and orientation of new members.
• Coordinate plans with the Food and Beverage Manager for food and beverage needs for all golf lunches and / or dinners.

Benefits

An attractive benefits program is available which includes:

• Health Insurance & Dental
• Life Insurance
• PGA Dues paid
• Vacation accrued
• Tournament Entry Fees
• Cell phone expenses