Description

Overview

About the Club:

Twin Isles Country Club features an 18-hole championship golf course. With its wide fairways and extensive lake system, our par 72, 6,722-yard course provides a challenging but fair test for both the high and low handicapper. Twin Isles has a very active golfing membership, featuring men's and ladies' leagues, tournaments, twilight mixers, and 9 and 18 Hole Ladies' Clubs. It is very easy for new members to join games and form new friendships.

Twin Isles Country Club is managed by Pinnacle Golf Properties, a premier multi-course golf management firm known for delivering exceptional operational performance, cutting-edge technology integration, and unrivaled guest service. Founded in 2002 and headquartered in Charlotte, North Carolina, Pinnacle partners with private, semi-private, resort, and daily-fee facilities across multiple states, providing hands-on management tailored to each club's unique needs. Pinnacle's reputation for operational efficiency, agronomic excellence, and strong financial stewardship has made it a trusted partner for owners seeking measurable results and long-term stability. The company's leadership in golf-specific technology-including the adoption of PitchCRM and CourseRev.ai-reflects its forward-thinking approach to revenue optimization, member engagement, and service enhancement. (Pinnacle COO Del Ratcliffe is the founder of PitchCRM, and both Ratcliffe and David Taylor are principals in PitchCRM and CourseRev.ai.) With a culture built on integrity, innovation, course conditioning, and exceptional guest experiences, Pinnacle Golf Properties continues to expand its footprint while helping every client "elevate the game" at their facility.

Twin Isles Country Club is owned by The Walden Golf Group Walden Golf Group; one of the fastest-growing golf course ownership groups in the United States, known for acquiring and revitalizing high-potential golf properties across the country. Led by principal Steven Schorr, Walden Golf Group focuses on strategic investment, capital improvement, and operational excellence to elevate each club's performance and guest experience. Through thoughtful stewardship and a commitment to long-term value creation, Walden Golf Group has rapidly expanded its portfolio in key markets including Florida, Arizona, the Carolinas, Ohio, Michigan, and Georgia. The company's collaborative approach with select management partners-such as Pinnacle Golf Properties-ensures that each facility benefits from industry-leading expertise, modern operating practices, and a guest-first philosophy. Walden Golf Group remains dedicated to growing the game by strengthening the communities it serves and delivering memorable experiences for golfers at every level.

Position Overview:

The Head Golf Professional directs all golf staff to provide exceptional customer service and create a superior product to meet all projected financial targets. Strive for the highest standards to provide a 4-Star experience. Implement solid business strategies and efficiencies to guide the operation in a successful direction. Responsible for day-to-day management of golf operations, maintaining quality levels, standards, and traditions, and ensuring a superior golf experience for members and guests.

Experience Required

• 2-4 years direct experience as Head Golf Professional (or similar).
• Excellent communication, organization, and interpersonal skills.
• Class-A PGA Certification required.

Essential Responsibilities

1. Handles day-to-day management of golf operations to ensure all quality levels, standards, and traditions are maintained.
2. Oversees the daily golf experience such as speed of play, conditions, levels of service, maintenance, and cleanliness of the golf operations facility and course.
3. Works with Golf Course Superintendent to schedule maintenance for optimum playing conditions.
4. Forecasts rounds, revenues, and gross operating revenue on a weekly and monthly basis.
5. Orchestrates merchandising program, including retail sales, shop appearance, ordering, inventory control, and buying plans.
6. Prepares and manages operating budget.
7. Fills in for General Manager/Director of Golf in their absence.
8. Plans yearly tournament schedules and coordinates events.
9. Develops relationships among customer base by being visible at all times.
10. Provides leadership to Assistant Golf Professionals.
11. Takes golf reservations.
12. Prepares weekly work schedules and ensures proper staffing.
13. Coordinates all hiring for Golf Operations and performs reviews.
14. Counsels and disciplines staff per Pinnacle HR Group policies.
15. Provides instruction to all player levels.
16. Maintains playing ability to represent the facility and Pinnacle HR Group.
17. Attends PGA seminars, workshops, and merchandise shows for self-improvement.
18. Maintains professional image and appearance.
19. Oversees car maintenance program for safe and clean vehicles.
20. Oversees daily staffing for forecasted rounds.
21. Protects and maintains all company assets.
22. Promotes the facility and Pinnacle HR Group through media and professional organizations.
23. Develops safety programs for Golf Operations employees.
24. Assists with other duties as needed or requested by GM/Director of Golf.

Benefits

• Medical/Dental/Vision/Life Insurance available per company policy
• 401k available per company policy
• PGA Dues
• Uniform Allowance