Description

Are you a highly skilled & self-motivated individual with CIB Domain experience with primary responsibility for driving change agenda on select operational objectives? You have found the right team!

As an Operations Automation Senior Associate within the Securities Services Operations team, you have proven track record of having worked in Change roles and delivered on Transformation programs successfully. The candidate should have strong analytical and problem-solving skills, knowledge and experience in latest data and digital tools like Alteryx, UiPath and Instabase. Excellent communication, collaboration and negotiation skills partnering with senior stakeholders to develop, implement, and manage strategic program throughout the Custody Operations business. You will be a subject matter expertise in Custody and Prime Brokerage products.

Job responsibilities

• Engages with stakeholders to support all aspects of process automation engagements including requirements gathering, solution architecture, solution development, testing, deployment, and continuous improvement while adhering to the firm's standards, controls, and intelligence automation solutions governance
• Implements the operational automation strategy involving intelligence automation tools and works with technology to create the required infrastructure to support the capability of low-code automation
• Utilizes intelligent automation solutions to allow the team to automate functions and deliver benefits in capacity creation, risk reduction, and streamlining of operational processes
• Coaches and mentors less experienced team members on automation tools and potentially creates and/or delivers training curriculum and courses around workflow automation
• Identifies and collaborates with key stakeholders on Objectives and Key Results (OKR), Key Performance Indicators (KPIs) and/or metrics to deliver benefits from operational automation

Required qualifications, capabilities, and skills

• Experience working in large, distributed teams with work experience in Testing, Software Engineering & Securities Services domain involving Trade & Settlements; Asset Servicing; Cash & FX; Reconciliation & Reporting
• A track record of hands-on experience with managing change program & implement new business processes and controls
• Strong knowledge with corporate and investment banking process, product, and systems
• Deal with day-to-day issues as well as planning and executing projects/ initiatives
• Strategic mindset with a fundamental desire to drive efficiency
• Prior experience with automation and new age tools like Tableau, Alteryx, UI Path & Process mapping tools
• Conceptual knowledge of ML coding languages and algorithms
• Excellent verbal and written communication skills, and adept at communicating with all levels of the business and technical stakeholders of the organization
• Understanding of operational risks and related controls, audit and internal control framework
• Confidence to challenge, and be challenged, whilst remaining with a positive 'can-do' outlook
• Strong knowledge of project life cycle and its critical control points as well as financial markets product knowledge and understanding of the transaction lifecycle

Preferred qualifications, capabilities, and skills

• Working knowledge of Microsoft Excel, Power Point and Microsoft Projects, (PMP license is a value add)
• Bachelor's Degree or equivalent preferred

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.