Description

Overview

Welcome to Shell Bay - Where Excellence becomes a Lifestyle

This is a rare and exciting opportunity to become part of an extraordinary team shaping
a world-class lifestyle destination. Shell Bay is more than a private club - it's a bold
vision brought to life, offering an immersive blend of elegance, energy, and exclusivity.
Our members enjoy a dynamic and luxurious environment filled with exceptional
amenities, elevated service, and unforgettable experiences.
From our immaculate 18-hole championship golf course to our world-class racquet
facilities and meticulously curated hospitality offerings, Shell Bay redefines what it
means to belong. But our greatest asset isn't our facilities - it's our people.
We take immense pride in a team that is passionate, dedicated, and committed to
excellence in every interaction. If you are driven to deliver impeccable service, embrace
innovation, and thrive in a culture that celebrates professionalism, creativity, and
purpose - we want to meet you.
At Shell Bay, you'll find a rewarding environment that values your contributions and
empowers you to grow within one of the most exciting hospitality ventures in the world.
Our Principles: "Extraordinary experiences delivered by a superior team."
We live by the following values and expect every team member to embody them:
1. Integrity, Honesty, and Respect in all actions
2. A Positive Attitude and warm, welcoming presence
3. Pride in Craft - upholding the highest standards in every task
4. Teamwork and Collaboration across all departments
5. Strong Work Ethic and mastery of your role
6. Unwavering Commitment to Excellence in service and product delivery
7. Courtesy and Professionalism with members, guests, and fellow staff

8. Clear and Thoughtful Communication
9. Reliability and Follow-Through on every promise
We're not simply hiring staff - we're building a team of passionate professionals who
will help define the future of private club hospitality. If you're ready to be part of
something truly special, we welcome your application.

Job Description
At Shell Bay Club, we pride ourselves on offering a golf experience that is both refined
and memorable. As a Seasonal Player Service Member, you will be at the forefront
of delivering that experience. This position plays a vital role in the daily operations of
the golf facility and is often the first and last point of contact for members and their
guests. Your primary responsibility is to ensure a seamless, service-driven experience
that reflects the elegance, hospitality, and exclusivity of Shell Bay.
This is more than just a support role-it's an opportunity to become an integral part of
our golf service culture. You'll be responsible for greeting guests with warmth and
professionalism, maintaining the appearance and functionality of golf carts and practice
facilities, and anticipating the needs of players before they arise.
The ideal candidate thrives in a team setting, demonstrates initiative, and brings energy
and enthusiasm to each day. A passion for golf and hospitality, along with a strong
attention to detail, will set you apart. Whether assisting with tournament preparation or
ensuring a member's clubs are cleaned and ready for their next round, your role is
essential to creating a best-in-class experience at Shell Bay.

Experience Required

• Current college students or recent graduates pursuing a career in golf
management, hospitality, sports business, or a related field are highly
encouraged to apply
• Prior experience in a private club, golf course, or high-end hospitality setting is
preferred but not required

• Demonstrated interest in pursuing a long-term career in golf operations,
instruction, or professional golf (PGA/PGM pathway candidates welcome)
• A basic understanding of the game of golf, its etiquette, and pace-of-play
principles is expected
• Must be comfortable working in a physically active, outdoor environment for
extended periods

Essential Responsibilities

• Provide a warm and professional greeting to all members and guests upon arrival
• Working valet will be a portion of the job, ensure professional and timely care to
the arrival & departure of both members and guests
• Assist with loading and unloading golf bags from vehicles, bag storage, and golf
carts with care and efficiency
• Offer assistance, directions, and general knowledge about the course, facilities,
and club offerings
• Maintain a poised and polished appearance and demeanor while engaging in
friendly, service-driven interactions

• Prepare and stage golf carts to Shell Bay Club standards, ensuring each is fully
equipped with: pencils, towels, tees, water bottles, sand bottles
• Clean, sanitize, and restock carts after each use, ensuring consistent presentation
and readiness
• Perform daily inspections of golf carts to identify mechanical issues and report to
supervisors as needed
• Keep the cart barn, staging areas, and valet zones clean, organized, and
presentable at all times.
• Set up, restock, and maintain practice areas including the driving range, short
game area, and putting greens
• Collect, clean, and restock range balls throughout the day using range picker
equipment and hand baskets
• Replace broken tees, empty trash bins, and tidy up all practice areas regularly
• Provide club cleaning service before and after each round with attention to detail
and care
• Organize and store member bags accurately in the designated bag room system
• Maintain a clean and efficient bag storage system and assist with locating bags
when needed
• Assist with golf event and tournament preparations, including the setup of cart
signs, scorecards, goodie bags, tee gifts, signage, and water stations
• Provide real-time assistance during events, such as escorting players, locating
missing equipment, or restaging carts for a shotgun start
• Help with breakdown and clean-up following tournaments to ensure a seamless
transition to daily operations
• Monitor on-course water stations, towel coolers, and sand/seed mix refills
throughout the day
• Provide on-course assistance during peak times, including shuttling players,
spotting on certain holes, or restocking supplies
• Report any member feedback, lost items, course issues, or guest concerns to the
Golf Shop or management team promptly