Description

Equal Opportunity Employer/Veterans/Disabled


Portland State University


Position Details
Position Details Proposed Start Date12/01/2025Classification TitleRevenue Agent 1Working TitleSFS Revenue Agent 1Department640110 - SFS Student Fin SvcsPosition NumberD94968RepresentationOP - SEIU/OPEU Local 503Position FTE.50End date, if applicable

Position Summary Brief Description of PSU/School/DeptPortland State University is Oregon's most affordable public research university, located in the heart of one of America's most dynamic cities. Our mission to "let knowledge serve the city" reflects our dedication to turning ideas into action — in Portland and around the world. The city is our campus, giving students unmatched access to career connections, a vibrant cultural scene and hands-on learning experiences with hundreds of community partners.More than 22,000 students from all backgrounds bring diverse perspectives to our classrooms and campus life, from the tree-lined Park Blocks to the bustling Urban Plaza and state-of-the-art science labs. We are proud of our world-class faculty, groundbreaking research and international reputation for excellence in sustainability, community engagement and innovation.
Student Financial Services manages the receipt, collection, allocation and disbursement of funds for the University through its Cashier's, Revenue Accounting and and Collections units. The Collections unit collects and accounts for student housing, the Perkins Loan program, short-term loans, Revolving Charge Account Plan, third party and general accounts receivables, as well as other student and non-student obligations to the University. Both the Oregon State Department of Revenue and commercial collection agencies are employed in carrying out this mission.Position SummaryThe purpose of this position is to assist students, faculty and staff understanding their bills and financial obligations to the University. Perform various Accounts Receivable functions and to assist students in persisting to graduation.Minimum Qualifications from Classification Six months of full-time office experience in collection of past due accounts in which collections was the primary responsibility; OR one year of experience related to collection of past due accounts.Additional Minimum Qualifications for this PositionPreferred QualificationsKnowledge of SCT Banner Student Information module, preferred.

One year general clerical experienceKey Cultural Competencies

• Creates an environment that acknowledges, encourages and celebrates differences.
• Functions and communicates effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities and cultural backgrounds.
• Seeks opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement.
• Adheres to all PSU policies including the policies on Prohibited Discrimination & Harassment and the Professional Standards of Conduct.

Environmental Stewardship Contributes to a culture of environmental stewardship, practices resource conservation, and actively works toward achieving long-term sustainability goals.Work Days/Hours9-1 Monday thru FridayTotal Compensation Range & Benefits StatementThe starting salary for this position will be between $18.76 and $20.98 dependent upon qualifications and experience with an excellent benefits package including 95% premium paid healthcare; a generous retirement and vacation package; and reduced tuition rates for employee, spouse or dependent at any of the Oregon University System schools.


Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Do you have two years of cashiering experience exchanging money for purchases and making change?
   • Yes
   • No
2. * Please describe in 2-4 sentences your experience with overseeing cash handling and reconciliation on a daily, weekly and monthly basis.

   (Open Ended Question)

3. * Describe your experience resolving conflicts in a customer service role.

   (Open Ended Question)

4. * How did you first find out about this position?
   • PSU Website
   • Indeed.com
   • HERCJobs
   • Urban League of Portland
   • Hispanic Metropolitan Chamber
   • Oregon Employment Department
   • Social Media
   • Person Referral
   • Career Builder
   • Glass Door
   • Other - Please describe in the next Question
5. If you selected Other, please describe.

   (Open Ended Question)

Applicant Documents
Required Documents

1. Resume
2. Cover Letter
3. Professional References

Optional Documents

PI282392496